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- NEW RETURN POLICY effective October 1, 2010. All returns without a receipt will be refunded in the form of a store merchandise credit. At L’Équipeur we want you to be 100% satisfied with your purchase. If you are not fully satisfied, simply return your purchase with your receipt.
- NEW 100 Day Boot Return Policy effective November 8, 2010. Your Boots are 100% Guaranteed for 100 days against manufacturer's defects. If at any time during the first 100 days after purchase, you experience a manufacturer defect, simply bring them and your original receipt into any L’Équipeur store and we will replace them. Refunds and exchanges on boots cannot be processed after 100 days.
Customer Service
If you have any feedback concerning your customer service experience at L’Équipeur, or questions about our website, please contact our Customer Services team at customer.service@marks.egain.net.
L'Équipeur Customer Service
Po Box 2000
Welland, Ontario
L3B 5S3
| Phone: | 1-800-663-6275 |
| Fax: | 1-800-452-0770 |
Returns and Exchanges in Canada
If for whatever reason you’re not 100% satisfied with your purchase, please return the item and the original purchase receipt to the closest L'Équipeur or Mark's store for a full refund. NEW RETURN POLICY as of October 1st 2010. All returns without a receipt will be refunded in the form of a store merchandise credit at the present retail price*.
A little help finding your way around our site.
Looking for your local store?
Click on the "find a store" link located on the top of our Home Page, and you will be able to search for your local store. We will provide you with the address, phone number, store hours, and a map.
Looking for seasonal items and special offers?
All national flyers announcing current sales are at the bottom of the website's homepage. Click on "Latest Flyer" to display the current flyer in PDF format.
Looking for corporate clothing?
Click on the "Imagewear" link located at the top of the Home page. We'll tell you about the many services we provide that make purchasing corporate clothing easier and more efficient.
Looking for Healthwear?
Click on "Healthwear" at the top of the page. This will allow you to learn about our full range of Denver Hayes medical garments. Some medical garments are only available by special order.
Looking for Career Information?
Click on the "careers" link at the top of the Home page and follow the instructions. Apply online for positions at our stores and Corporate office in Calgary.
Other Important Links
Contact Us: The button that linked you to this page.
Home: Takes you back to the Home page.
E-CAST OFFERS Sign Up Now link: allows you to receive special offers/promotional emails.
Frequently Asked Questions
Where can I contact the head office?
The offices of our head office are located in Calgary,
Alberta, Canada
Our mailing address is: 30, 1035-64th Avenue SE
Calgary (Alberta)
T2H 2J7
Phone number: 403 255-9220
